Shipping policy
Thank you for visiting and shopping at BELTING BRANDS LTD.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm through Sunday, or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
All Shipping is Royal Mail 48 Hours Untracked at a flat rate of £2.95, unless promotional activity states differently at checkout.
All customers have the option to upgrade to Next Day Delivery (available on orders placed before 2pm Monday-Friday) at a flat rate of £5.50
Shipping is through Royal Mail & they estimate these deliveries to take up to 2 business days.
Shipment Confirmation
You will receive a Shipment Confirmation email with your order number once your order has shipped.
Customs, Duties, and Taxes
BELTING BRANDS LTD is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).
International Shipping Policy
Currently we do not ship outside the UK
Incorrect Shipping Addresses and Refused Delivery
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognised as a valid address. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.
BELTING BRANDS LTD will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
Missing or Stolen Shipments
If you didn't receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:
- Call 03301344686
- Or alert us at info@belter.store
We will investigate & aim to have a decision on the case as soon as possible. Allow up to 21 days for the investigation.